Returns & Exchanges
We want you to love what you ordered. If something is off, we’ll make it right.
Our return policy: 30-day money-back guarantee on non-personalized items. Personalized and custom items can’t be returned — but if anything arrives damaged, defective or not as ordered, tell us within 30 days and we’ll replace or refund it.
Return Process
- Submit the return request form below within 30 days of delivery.
- Our team reviews your request and responds with next steps within 1 business day.
- If approved, we provide return instructions and resolution options.
What to include
- Order number
- Email used at checkout
- Reason for return
- Preferred resolution (replacement, store credit, or refund when applicable)
- Photos if item is damaged/incorrect